Max Tatton-Brown

Good ideas, bad ideas, question marks. Indie PR/Comms.


Internet life is finally scaling

Tom Standage’s latest book is doing the rounds in an innovative (or allegedly ancient) way at the moment and a tweet about it leapt out at me this week:

Thinking about this brought up some interesting comparisons from another area where I’ve noticed a similar trend: ecommerce.

In the old days, you used to go to a shop, the shopkeeper knew your name, knew what you liked, knew how to keep you loyal and could maintain a relationship. It was small scale and one to one. Since then, the commerce scene expanded so much with supermarkets and similar that this stopped being possible and a lot of this personal touch was lost. Then the internet happened and things quickly moved toward a dumb anonymous experience.

But the digital age...

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